Contact and inquiry
Tell us the product, target specification, quantity and destination. We reply within one business day with available grades, packaging, COA and lead time.
Mon–Sat 09:00–18:00 (GMT+8)
Product inquiries, documents and catalog corrections
Full address and shipping details confirmed by phone
Frequently asked questions
Samples, COA, MOQ, customisation and dangerous-goods transport.
Can you provide samples?
Samples of 1–5 kg are available for standard grades, subject to product form and shipping conditions; sample and freight costs are settled at actual cost.
How are COA and batch traceability provided?
Every batch ships with a COA stating the batch number, measured values and the release decision. Retention samples are kept for 12 months to support re-testing and traceability.
What are the minimum order quantity and lead times?
Standard packaging starts at 1 t; bulk bags and loose cargo depend on the truck or container load. Lead times differ between stock and scheduled production, so please state the application and destination in your enquiry.
Do you support custom specifications and packaging?
Particle size, moisture, packaging, labelling and blending can be customised. Custom products require an agreed technical protocol and minimum batch size first.
How are dangerous goods shipped?
Lithium metal, n-butyllithium, lithium perchlorate and electrolytes are shipped under dangerous-goods regulations, with MSDS, UN number and compliant packaging.
Do you provide technical documentation?
TDS, MSDS, typical COAs, process-fit recommendations and a list of regulatory documents are available on request.